Providence Care is committed to leading the way in accessible communications for persons with disabilities. We incorporate accessibility into planning and care delivery processes to ensure that we meet the needs of the people we serve.
Communication materials, including brochures, forms and information on our website, will be made available in French and/or in accessible formats upon request to the Communications Department.
Phone: 613-544-4900 ext 53374
Our goal is to provide effective and efficient access to information for all of our clients, patients, residents, staff, volunteers and visitors to our sites.
If you are an individual with a disability, this Multi-Year Accessibility Plan lays out Providence Care’s policy and commitment statements and illustrates how attention to accessibility is embedded into our organizational practices and procedures.
If you are an employee of Providence Care it is your responsibility to be familiar with and comply to the policy statements, resources and procedures outlined in this Multi-Year Accessibility Plan.
- Multi-Year Accessibility Plan Policies:
Providence Care AODA Action Plan
Providence Care Accessibility Barriers Report
Accessibility for Individuals with Disabilities policy
Psychiatric Patient Advocate – Complaints
Compliments and Complaints (Providence Manor)
Patient Relations – Responding to Compliments and Complaints
Hiring and Employment Practices
Tips for Communicating with Persons with a Disability
Tips for Interacting with Persons with a Service Animal
Service/Guide Dog policy
Tips for Interacting with Persons with a Support Person
Translation and Interpreting Services policy
- Annual Status Report – 2022
- Accessibility for Individuals with Disabilities policy
- Customer Service Information