Providence Manor Redevelopment
The new Providence Manor will provide a welcoming, home-like, resident-centred environment that allows individuals to meet friends and family in comfortable spaces.
A new home for Providence Manor
Providence Care is building a new, modern long-term care home at Providence Village to replace the existing aging facility, providing a more comfortable, home-like environment for residents while continuing the high-quality care they receive today.
Expected to open in late 2027, the new Providence Manor will support 320 residents in a space designed for comfort, dignity, and quality of life in mind.
About the new Providence Manor
The new home will be located at 1200 Princess Street, on the historic Motherhouse property of the Sisters of Providence of St. Vincent de Paul.
This redevelopment will:
- Replace the current home at 275 Sydenham Street
- Provide 320 beds (an increase of 77 new beds over the current home)
The six-storey home has been thoughtfully designed to enhance the resident experience, featuring:
- Resident home areas located on levels 2 to 6, designed to feel home-like
- A central Main Street located on level 1 that serves as a welcoming community hub
- Bright, comfortable living spaces
- Improved accessibility and safety throughout
- Spaces and programs that support connection, daily life, and well-being
Residents will continue to receive the same high-quality care and support in a modernized building.
Features of the new home
Main Street
Located on level 1, Main Street is the heart of the home — a central gathering space designed to feel like a small, welcoming community.
It will incorporate familiar and valued elements from the current home, including:
- The Pub
- Veterans’ Lounge
- Gift shop
Main Street will also include:
- Café (operated by Jobwell)
- Hair salon
- Therapy gym
- Activity and games spaces
- Worship Centre
- Family gathering and celebration spaces
- Indoor winter garden
Outdoor and Natural Spaces
Access to nature is an important part of the home’s design.
The new home will include:
- Secure courtyards and gardens
- Balconies for each resident home area
- A bright indoor winter garden for year-round enjoyment
Dining and Nutrition
A focus on choice, comfort and flexibility will enhance the dining experience.
Each resident home area will feature its own dining room, supporting a relaxed and familiar mealtime setting. Residents will benefit from:
- Meals prepared onsite by Red Seal Chefs
- Flexible dining through the Meal Time Makes a Difference approach
- Personalized nutrition support from a Registered Dietitian
Resident Home Areas
Residents will live in smaller, self-contained home areas, each supporting 32 residents and designed to feel comfortable and home-like.
Each home area includes:
- Accessible washrooms
- Dining rooms with natural light and outdoor views
- Lounge and activity spaces
- Dedicated bathing areas
- Access to outdoor balconies
Resident Rooms
Residents will have private and semi-private bedrooms designed for comfort, dignity and personalization, including:
- Large windows with natural light
- Space for personal belongings and furnishings
Care and Services
The new home will continue to provide the same high-quality, 24-hour care residents rely on today.
Residents will have access to:
- 24-hour nursing and personal care
- Support with daily activities
- Medical and clinical services
- Social, recreational and spiritual programs
- Housekeeping and laundry services
Staff currently working at Providence Manor are expected to move to the new home, helping maintain continuity of care and familiar relationships. Additional staff will also be hired to support the increased number of residents.
Project Timeline and Key Milestones
January 2024 – Summer 2027
Construction of the new Providence Manor is underway and expected to be complete in Summer 2027.
Summer – Fall 2027
Final inspections, Ministry approvals, and staff training and orientation will take place to prepare for opening.
Late 2027
Residents will move to the new home in one coordinated transition, supported by staff, volunteers and specialized relocation teams.
Fall 2027 – Opening of the New Home
The new Providence Manor will officially open, welcoming residents, families and staff into the new space.
What’s happening along the way
- Planning and Design (Completed): Project planning, approvals and design development have been completed.
- Construction (In Progress): Building of the new home is currently underway.
- Ongoing Preparation: Teams across Providence Care are planning for the move to ensure a smooth and well-coordinated transition.
- Move Day: All residents will transition to the new home in a carefully planned, single-day move with additional supports in place.
FAQs
About the new Providence Manor
Where is the new home located?
The redevelopment will relocate Providence Manor to Providence Village, located at 1200 Princess Street. It is located on the park-like, historical Motherhouse site owned by the Sisters of Providence of St. Vincent de Paul. Providence Village also includes Providence Care’s hospice house for end-of-life care, AB Smith Homestead House.
How many beds will the new Providence Manor have?
The modernized Providence Manor will replace the original home and provide 320 beds. 77 new and 243 upgraded beds.
What is the size and layout of the new home?
With approximately 240,000 square feet of new construction, the new home incorporates the latest technology and best-practice design elements to enhance the quality of life for residents, care partners and staff.
The new home has six levels. Resident home areas are located on levels two through six, with 10 resident home areas in total. Each home area will support 32 residents with 16 bed clusters across 2 wings.
Level 1 includes reception, administrative and cashier offices, as well as Main Street – a central area within the home designed to feel like a small, welcoming community. Main Street also incorporates familiar elements of the current home, carrying forward valued spaces and traditions such as the Pub, Veterans’ Lounge and gift shop– into the new environment.
When will the new home open?
The new home is expected to open in late 2027.
Is there a dedicated area for residents with dementia/Alzheimer’s?
Yes, just as in the existing home. For the safety of residents who may wander, a secured resident home area will be located in the new home.
Resident Home Areas
What is a resident home area?
A resident home area is a smaller, self-contained living space within the home where a group of residents live together. It includes bedrooms, a dining room, lounge spaces, activity areas and dedicated bathing areas, creating a comfortable and familiar environment that feels like home.
Does the new home have private and shared rooms?
The home offers a mix of private, semi-private and shared rooms to balance resident choice and affordability. 60% of the rooms will be private (with private washrooms), and 40% will be semi-private (2 beds with a shared washroom).
While private rooms offer more privacy, semi-private rooms provide a lower-cost option and may qualify for financial support.
In the new home, semi-private rooms are designed for to offer enhanced privacy compared to traditional shared rooms. Each resident in a semi-private room has their own dedicated area, thoughtfully separated by a partial ¾ wall across the space and room layout that supports comfort and personal space.
All residents receive the same level of care, regardless of room type, and can choose the option that best meets their needs.
What features will resident rooms have?
Resident rooms are designed to be comfortable, functional, and supportive of high-quality care. Each room includes:
- Large windows to provide natural light
- Accessible washrooms designed for safety and ease of use
- A bed and bedside table
- Cupboard space for personal items and toiletries
- Layouts that support safe, efficient, and high-quality care
Residents are encouraged to personalize their space to make it feel like home. You may bring:
- A small chest of drawers, one bedside table, and a chair (as space allows)
- Pictures and wall hangings
- Bed linens or window covering
- A television
All items should be suitable for a healthcare environment, with cleanable materials and sizes that fit safely within the room.
Is there a dining room for residents to eat in at the new home?
Yes, each resident home area features its own dining room with a view of the outdoors and large windows, creating an environment similar to mealtime experiences at home and in the community. This approach, called Meal Time Makes a Difference, offers residents more flexibility and recognizes the importance of healthy, enjoyable food to overall health.
All resident meals will be prepared onsite by certified Red Seal Chefs. Our menu offers healthy, nutritious options.
If a resident is referred to see the Registered Dietitian, they will conduct a clinical nutrition assessment and provide education. Your menu and snacks will be adjusted to meet your individual nutritional needs, and the Logistics and Nutrition Assistants will guide you in making choices within your diet at mealtime.
Will the new home be air conditioned?
Yes, the new Providence Manor will be air conditioned throughout, to ensure the comfort of residents, care partners and staff.
Are there laundry services available?
Yes, residents’ personal clothing can be laundered by the home. This service will be provided at no charge to residents.
In addition, a washer and dryer will be located on each resident home area for residents and care partners who wish to do their own laundry.
Will residents have access to outdoor space?
Yes. The home will include outdoor courtyards, gardens, balconies and terraces. The winter garden is located on level 1 and offers a bright indoor space with large windows, connected with full views to the outdoors that allows residents to enjoy nature year-round.
Each resident home area has a dedicated balcony for residents to enjoy access to the outdoors.
Each balcony is designed with resident safety and accessibility in mind. The railing is 5 feet high, which is taller than a typical residential railing, providing an added level of security. All balconies meet barrier-free accessibility standards, building code requirements, and long-term care design guidelines. Access to the balcony is controlled through an exterior door equipped with a card reader.
Amenities and daily life
What common areas will be in the new home?
Level 1 includes Main Street – a central area within the home designed to feel like a small, welcoming community. Main Street also incorporates familiar elements of the current home, carrying forward valued spaces and traditions such as the Pub, Veterans’ Lounge and gift shop– into the new environment.
What will Main Street include?
- Café and Pub, operated by Jobwell
- Therapy gym
- Games and activity spaces
- Veterans’ Lounge
- Gift Shop
- Family gathering areas and celebration room
- Indoor winter garden
- Worship Centre
Is there a hair salon?
Yes, there will be a hair salon at the new home, located on level 1. The salon will offer a range of services for all residents, including haircuts, styling, colouring and perms, as well as basic nail care such as manicures and polish.
What is the winter garden?
A bright indoor space with large windows, connected with full views to the outdoors that allows residents to enjoy nature year-round.
Is there a chapel or worship space?
Yes. There will be a multi-faith spiritual space on main street for:
- Religious services
- Prayer and reflection
- Quiet time
The Worship Centre is intended to facilitate diverse spiritual health practices including ceremonies and religious services, personal reflection, meditation, and prayer. The Worship Centre is a welcoming place for every person, regardless of beliefs, to find and feel sanctuary.
Will there be things to do every day?
Yes. Programs and spaces are designed to encourage movement and support social connection.
Our recreation team focuses on improving the quality of life for all residents by providing a variety of therapeutic and meaningful recreation. The focus is on areas of physical, emotional, social, and cognitive domains as it relates to leisure. Residents have a wide range of opportunities to engage in that suit their interests, goals and abilities. We offer large, small and individual programming, 7 days per week.
In addition, volunteers support the many programs, activities and services offered in the home.
Is there food and drink available to purchase on site?
Yes, a cafe and pub will be operated by Jobwell, a not-for-profit supporting mental health clients through employment. Jobwell employs Providence Care mental health services clients and recognizes how employment can aid in overall health and wellness.
The cafe will offer grab-and go goods, like locally roasted coffee and tea, fresh baked goods, along with salads, sandwiches, soups and snacks.
Is there a gift shop?
Yes. Operated by Providence Care Volunteer Services, the gift shop will have clothing and fashion accessories, ornaments, seasonal decorations, greeting cards, assorted snacks and more. All proceeds support Providence Care’s Comfort Fund.
Visiting the new home and community
Can care partners visit easily?
Yes. The home is designed to be welcoming and easy to navigate, with many spaces for visiting.
Are there spaces for family gatherings?
Yes. There will be family rooms and celebration spaces, along with common areas on each resident home area to socialize in and partake in activities.
Are there any other providers on site?
Yes. The YMCA will have a daycare on-site, with a separate entrance and dedicated space, along with a designated playground. This partnership will allow for intergenerational programming between children and residents.
Parking and transportation
Is parking available?
Yes. There will be paid parking available for staff and visitors. Parking will be owned and managed by Providence Village. Parking rates are still being finalized and will be shared once available.
There will be accessible parking spaces available, along with dedicated drop-off/pick-up areas.
Are there other transportation options?
The City of Kingston has a bus route that stops along Princess Street.
Bicycle storage will also be available.
Staff and operations
Will staffing change at the new home?
Staff currently working at Providence Manor are expected to transition to the new home, supporting continuity of care and familiar relationships for residents. Additional staff will also be hired to support the increased number of residents.
Will staff receive training before opening?
Yes. All staff will complete training and orientation before residents move in.
Timeline & Moving Day
When will construction be complete?
Construction is expected to reach completion in the summer of 2027. Following construction completion and Ministry approvals, staff will begin training and orientation.
When will residents move?
The move is planned for late 2027.
Will all residents move at once?
Yes, all current residents will move to the new home in one day. Moves will be carefully planned and coordinated to ensure safety and comfort. We are partnering with Health Care Relocations – an organization with extensive experience helping health care organizations safely and carefully plan and execute moves. There is no cost to residents or families for the move
How will residents be moved to the new home?
Residents will be moved safely via patient transport vehicles, with trained staff and support teams. Each move will be carefully planned based on individual needs.
Will staff move with residents?
Yes. Staff and volunteers will be there to support residents before, during, and after the move.
What happens to residents’ belongings?
Personal belongings will be carefully packed, moved, and set up in the new home by our team of dedicated staff, volunteers and partners at Health Care Relocations.
Providence Care has partnered with Health Care Relocations (HCR) to ensure we are fully prepared to safely and smoothly welcome residents, families and staff when the building is ready. HCR specializes in the coordinated planning and physical relocation of health care facilities and has successfully planned and moved more than 500 health care facilities worldwide, including Providence Care Hospital.
Can families help with the move?
Yes, families will have opportunities to assist with packing and unpacking belongings if they wish, but this is not a requirement.
How will residents be supported during the transition?
Extra staff and volunteer support will be in place to make the move as smooth and stress-free as possible.
Other
What will happen to Providence Manor at 275 Sydenham Street?
As Providence Manor prepares to relocate to its new home within Providence Village at 1200 Princess Street in late 2027, having received Vatican approval, the Sisters intend to transfer ownership of the existing site to Providence Care so it may continue to serve the community.
Providence Care, together with Friends of Providence Commons, will begin planning the redevelopment of the current site as Providence Commons — a new community-focused housing and health care space envisioned as:
- Mixed-use housing, including market-rate, affordable and supportive housing with a priority for vulnerable women and women-led families
- Community spaces that foster belonging, healing, connection, learning and creativity
- A community asset grounded in the mission and legacy of the Sisters of Providence of St. Vincent de Paul and guided by not-for-profit stewardship
Learn more at: https://providencecare.ca/about-us/providence-commons/
How do I apply for a long-term care bed at Providence Manor?
In Ontario, you cannot apply directly to a long-term care home. All applications are coordinated through Ontario Health at Home, which helps guide you through each step of the process. Visit https://ontariohealthathome.ca/ for more information.
How much does long-term care cost?
All long-term care home residents are required to contribute towards the cost of accommodation and meals. This is called a co-payment fee. The amount of your co-payment fee is based on whether you are in a basic, semi-private or private room.
Regardless of room type, all long-term care residents receive the same level of care.
The Ministry of Long-Term Care sets maximum co-payment fees each year. These are standard across all long-term care homes in Ontario, whether for profit or not-for-profit. Learn more about rates and paying for long-term care by visiting this website.
Who is long-term care for?
As part of the redevelopment, the new home will continue to provide the same high-quality, 24-hour care and support for individuals who can no longer live independently and require assistance with most or all daily activities.
Residents in the new home can expect:
Long-term care homes provide help with most or all daily activities and access to 24-hour nursing and personal care.
You can expect to receive the following in a long-term care home:
- an individual care plan (reviewed every three months)
- access to 24-hour nursing and personal care
- help with activities of daily living
- meals (including special diets)
- medical services
- access to health professionals
- social and recreational programs
- individualized religious and spiritual services
- shared dining room, TV rooms and other living areas
- furniture in your room
- housekeeping
- bed linens and laundry
- personal hygiene supplies
- medical or clinical supplies (such as walkers and wheelchairs for occasional use)
While the building and environment are being modernized through redevelopment, the services, care, and supports residents rely on will continue—and be enhanced in a new, more comfortable setting.
Learn more about eligibility for long-term care online.
About Providence Village
Are Providence Care and Providence Village the same thing?
No.
Providence Care and Providence Village are two separate organizations with their own leadership and operations. Providence Care has become a subtenant of Providence Village and opened Providence Care’s Hospice, AB Smith Homestead House on the land on March 19, 2025. Providence Care is also currently redeveloping its long-term care home, Providence Manor, on the same property.
What is Providence Village, exactly?
Providence Village is a not-for-profit charitable organization created in 2017 to carry forward the legacy of the Sisters of Providence of St. Vincent de Paul. Providence Village is a legacy project created by the Sisters on the 30-acre Motherhouse property in central Kingston. Providence Village is creating a community whose partners offer complementary care and services to support the health and wellness of individuals and families.
How are Providence Care and Providence Village connected to the Sisters of Providence of St. Vincent de Paul?
Both Providence Care and Providence Village were both founded by the Sisters of Providence of St. Vincent de Paul.
The Sisters arrived in Kingston in 1861 and began caring for those most in need. Over time, their work led to the formation of health-care institutions—what we now know as Providence Care.
More than 100 years later, with no new members joining the congregation, the Sisters began planning for a lasting legacy, which included their 30-acre property and Motherhouse. That’s when Providence Village was created—to continue their mission in new and evolving ways.
What’s the difference between the two?
Think of it this way:
Providence Care delivers health services (subacute hospital care, long-term care, hospice, and community-based programs).
Providence Village provides the space and support for organizations like Providence Care—and others—to work together under one mission-aligned roof within a “village”.
Why is Providence Manor moving to the Village property?
Providence Care needed a new site for its aging long-term care home, Providence Manor. When the Sisters began discussing transforming their 30-acre Motherhouse property into Providence Village, they offered a portion of the land for redevelopment. Now, a new Providence Manor is being constructed there.
