Strategic Plan
Providence Care's strategic plan focuses on five strategic priorities: access, stewardship, innovation, quality and healthy workplace.
Shaping the Future of Care
Providence Care is more than healthcare. We’re investing in our people, embracing innovation, and strengthening collaboration to improve outcomes for all who rely on us.Â
Our Strategic Directions
Quality – More participation
Providence Care enhances the quality of life for the people we serve, demonstrating that:
- Our people foster meaningful partnerships with the people we serve to achieve the best possible outcomes and experiences.
- Our teams strive to exceed standards of excellence through a commitment to equity and accountability.
- We embrace quality improvement, driven by collaboration and a shared vision for better care and services.
Research & Innovation – More imagination
Providence Care drives meaningful improvement through innovation, guided by research and learning, demonstrating that:
- A culture of curiosity and transformation is nurtured.
- Our teams actively seek, generate, and apply best practices to deliver equitable, person-centered care.
- Research is advanced by fostering discovery and encouraging diverse perspectives.
- We share our knowledge openly to inspire progress and benefit the broader community.
Inclusive & Healthy Workplace – More belonging
Providence Care fosters the health, well-being, and belonging of everyone who works, learns, or volunteers with us, demonstrating that:
- Our workplaces are inclusive, safe and promote overall well-being free from discrimination and systemic inequities.
- Our people are encouraged to pursue lifelong learning, continuous growth, and development.
- Our people feel valued and appreciated through recognition of their contributions and perspectives.
- Our communication is dynamic and effective.
- Our leaders are visible and accessible.
- Our people are accountable and supported in their roles.
Sustainability – More opportunity
Providence Care manages our resources thoughtfully and sustainably, demonstrating that:Â
- Our resources are maximized to meet the diverse needs of our people and the communities we serve.Â
- Our services are strategically integrated to create lasting value and equitable access.Â
- Our investments prioritize improvements that enhance the well-being of individuals, care of the earth, and long-term community health.Â
- A culture of generosity, collaboration and shared responsibility thrives.Â
Access – More connections
Providence Care partners across the continuum of care to improve equitable access for all, demonstrating that:Â
- Our services are widely recognized and adapt to emerging needs.Â
- Our services are inclusive, trusted, and accessible to individuals of all identities, abilities, and backgrounds – free from discrimination and systemic inequities.Â
- Our services support reconciliation and respect for Indigenous identities, histories, and cultures.Â
- Our teams build respectful partnerships to optimize transitions in care and enhance the experience of those we serve.Â
Strategic Plan 2025-2028
Download the Strategic Plan for 2025-2028 to discover how Providence Care is shaping the future of care in aging, mental health, palliative care, and rehabilitation, guided by our values and strategic priorities.
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