Providence Care has been awarded Accreditation with Exemplary Standing by Accreditation Canada. The designation is the highest award possible through the hospital accreditation program.
Accreditation is an ongoing process of assessing health care and social services organizations against rigorous standards of excellence to identify what is being done well and what needs to be improved. From Nov. 21 to 24, 2022 surveyors from Accreditation Canada visited Providence Care to evaluate the organization on how well it performs against national standards of excellence for quality and safety.
Providence Care earned its Exemplary Standing by meeting 100 per cent of Accreditation Canada’s Required Organizational Practices (ROPs), critical quality practices that ensure safe, quality patient care. ROPs are categorized across six safety areas: safety culture, communication, medication use, infection control, work-life/workforce and risk assessment.
In addition, Providence Care met 98.9 per cent of the standards of excellence against which we were evaluated. These standards ensure service excellence in medication management, infection prevention and control, leadership and governance, and more.
“Despite the challenges faced by our staff and physicians as a result of the pandemic, they continued to provide high quality, compassionate care to the people we serve,” said Cathy Szabo, President & CEO. “This award is a testament to the commitment of our staff, physicians and volunteers. It is an honour to see their work recognized.”
In announcing its decision, Accreditation Canada singled out numerous Providence Care strengths, including a strong risk management program, commitment to quality improvement and safety, engaged experience partners and volunteers, communication to patients, clients, residents and families, and nimble response to the COVID-19 pandemic.
For more information and to set up interviews please contact
Communications Officer, Providence Care
Phone: 613-544-4900 ext. 53373
Email: firstname.lastname@example.org or email@example.com
About Providence Care:
Providence Care is Southeastern Ontario’s leading provider of specialized care in aging, mental health and rehabilitation. The organization consists of Providence Care Hospital, Providence Transitional Care Centre, Providence Manor long-term care home, Hospice Kingston, and more than 20 community based mental health and support services across the region.