Community Brain Injury Psychology Services
The Community Brain Injury Psychology Services program provides clinical direction, consultation, assessment, and counselling to help adults with acquired brain injuries better understand their thinking, emotions, and behaviour. A Neuropsychologist works closely with clients and the Community Brain Injury Services (CBIS) team to support your participation in all CBIS programs and help you reach your personal goals.
Who We Help
This program supports individuals aged 18 and older with:
Clinical Direction
- The Neuropsychologist reviews service plans and progress for all active CBIS clients with the Program Manager, Service Coordinators, and Community Rehabilitation Counsellors.
Consultation
- Consultation is provided to community professionals and agencies to support effective services and strategies for people with brain injuries.
Assessment
- Rehabilitation-focused assessments evaluate cognitive, emotional, and behavioural status.
- Results identify client strengths and service needs.
- Findings and recommendations are reviewed with clients and families, and a copy of the Neuropsychology Assessment Report is provided.
- With client consent, reports can be shared with other service providers.
Counselling
- Individual or limited group counselling focuses on:
- Developing accurate awareness of strengths and weaknesses
- Building a positive sense of self including the impact of brain injury
- Promoting optimism and confidence for adaptive change
Note: This counselling does not include psychotherapeutic interventions.
Family and Care Partner Involvement
- Care partners are encouraged to participate in care planning and counselling sessions.
What to Expect
We support you by:
Personalized care plan:
Developed by a neuropsychologist
Assessment and follow-up:
A full assessment is completed, with personalized recommendations and next steps provided.
Counselling to help you cope with emotional or behavioural challenges
Consultation to support your participation in other programs
Family and care partner involvement:
Encouragement for care partners to participate in care planning and therapy sessions.
Key Benefits
Specialized care:
Coordinated, person-centred support from a Neuropsychologist
Understanding your brain injury:
Learn how it affects thinking, emotions, and daily life
Emotional support:
Guidance and reassurance throughout your recovery
Community focus:
Support to participate fully in meaningful roles and everyday activities
How to Access the Service
For Patients and Care Partners:
Speak with your healthcare provider about a referral to our program.
For Referring Partners
Patients can be referred using the Community Brain Injury Services Referral Form.
Eligibility criteria
The Psychology Services program serves adults with acquired brain injuries, aged 18–64 for non-traumatic injuries (no upper age limit for traumatic injuries), who:
- Are residents of Ontario. Those living outside Southeast Ontario may receive office-based services.
- Live in the community or have the potential to do so.
- Have a documented history of acquired brain injury, including injury caused by:
- Trauma (motor vehicle crash, assault, falls, etc.)
- Hypoxia/anoxia (confirmed via imaging, EEG, prolonged coma, or motor disturbances)
- Infection
- Tumour (see “other progressive neurological disorders”)
- Aneurysm
- Stroke
- Note: Eligibility for service depends on client needs/goals and significant cognitive changes.
For questions about referrals or to confirm eligibility, call 613-547-6969.
If you live in the Kingston area, dial extension: 37189
If you live in the Belleville area, dial extension: 37140
If you live in the Brockville area, dial extension: 37163
Appointment & Discharge Information
What to Expect
Appointments are held at our community locations. You’ll meet with our care team an initial assessment.
Discharge
Your care team will help plan next steps for independence:
- Clear instructions about care and medications
- Understanding follow-up appointments and what to bring
- Contact information for questions after discharge
- Connections to community supports for ongoing success
For more information, please speak to a member of your care team.
FAQs
How did Community Brain Injury Services begin?
Community Brain Injury Services (CBIS) was established in 1987 and is funded by the Ministry of Health and Long-Term Care.
The program began as a Transitional Living Centre near Kingston General Hospital, offering short-term, residential support for people recovering from brain injuries. In 1996, sponsorship moved to what is now Providence Care Hospital.
Over the years, CBIS has evolved from a residential program to an outreach model that provides rehabilitation and long-term support in people’s homes, communities, and at offices in Kingston, Belleville, and Brockville.
What is the philosophy of care at CBIS?
CBIS’s approach to care has remained consistent since 1987. The program believes:
- Clients and families are partners; their goals are the focus.
- Learning by experience in real-life settings is key.
- Independence and participation in the community are essential.
- Services are most effective when delivered where people live — at home and in their communities.
The program also helps communities recognize their role in supporting people with brain injuries to fully participate in community life.
Additional Resources
Community Brain Injury Psychology Resources
Contact Information
Kingston – LaSalle Mews Building
303 Bagot Street, Suite 401
Kingston, ON K7K 5W7
613-547-6969
Belleville – The Quinte Mall
100 Bell Boulevard, Suite 335
Belleville, ON K8P 4Y7
613-968-8888
Brockville
23 Abbott St
Brockville, ON K6V 4A5
613-342-1613
Hours of Operation
Our facilities operate 24/7, but building access and available services vary by location and time of day. Some entrances may be locked, and ID badge or intercom access may be required.
Clinic and outpatient service hours also differ. Please contact your specific care area or clinic for details.
Acquired Brain Injury Clinic Information
Program Secretary
613-547-6969
Program Manager
613-544-4900, ext. 37128
Regional Director
613-544-4900, ext. 34101
Vice President, Mental Health and Community Teams
613-544-4900, ext. 51219
