Transitional Care (Inpatient)
Our Inpatient Transitional Care Program at Providence Transitional Care Centre supports individuals who no longer need acute hospital care but aren’t yet ready to return home. The program focuses on your recovery, independence and safe transitions back home or to another care setting.
Who We Help
This program supports individuals aged 16 and older who:
- Require physical recovery, medication stabilization and have mobility challenges
- Need short-term support after a hospital stay
- Aren’t well enough to return home or long-term care
- Need extra time to regain strength and function
- May be waiting for home supports or housing to be arranged
- Are medically stable
What to Expect
During your stay, you will receive:
Personalized care plan:
Developed collaboratively by an interprofessional team, including physicians, nurses, occupational therapists, physiotherapists, social workers, recreational therapists, and spiritual health practitioners.
Therapy sessions:
Engagement in therapy, tailored to your abilities and goals. Restorative care helps build strength and stamina.
Cognitive and behavioural support:
For individuals with mild memory or behavioural challenges.
Family and care partner involvement:
Encouragement for care partners to participate in care planning and therapy sessions.
Discharge planning:
Ongoing assessment to determine the appropriate time and support needed for discharge, including referrals to community services if required.
Key Benefits
Comprehensive care:
Access to a multidisciplinary team providing coordinated, person-centered care.Functional improvement:
Therapies aimed at enhancing mobility, strength, and independenceSupportive transitions:
Assistance with transitioning home or to another care setting, along with access to necessary resources and referrals.
How to Access the Service
For Patients and Care Partners:
Speak with your healthcare provider about a referral to our program.
For Referring Partners
Patients can be referred using the Inpatient Referral Form.
Eligibility criteria
To be eligible for referral, the patient must be 16 years of age or older and meet the following criteria:
Rehabilitation need:
- A physical impairment requiring rehabilitation or activation; or
- A known cognitive and/or communication impairment requiring ongoing rehabilitation or activation support.
Medically stable with:
- A clear diagnosis and any co-morbidities established
- Acute medical issues addressed prior to discharge from acute care
- Stable vital signs
- No undetermined medical concerns (e.g., unexplained shortness of breath, frequent falls, delirium, unmanaged heart failure)
- Medication needs identified
Participation readiness:
- Motivated and able to engage in low to moderate intensity therapy
- Capable of setting and working toward realistic, specific, and timely functional goals
- Cognitively able to participate and benefit from the program
- Able to show potential for functional improvement
Behavioral/Mental Health Considerations:
Any behavioral or mental health issues are manageable with appropriate strategies and do not interfere with participation in therapy or care.
For questions or to confirm eligibility, contact our Central Intake team: 613-544-4900 ext. 52040
Admission & Discharge Information
What to Bring
The following is a sample list of approved belongings you may bring with you:
Your Ontario Health Card.
Adaptive Aids
- Canes, walkers, wheelchairs
- C-Pap, Bi-Pap machines
- Hearing aids/devices
- Dentures, eyeglasses
- Prosthetics
Clothing
- Comfortable, loose-fitting clothing to wear to therapy during the day
- Socks, nightwear and underwear
- Multiple changes of clothing
- Supportive shoes with good traction and secure fit
- Weather appropriate outdoor clothing such as a coat, sweater, sunhat and sunscreen
Personal hygiene products
Unscented soap, shampoo, conditioner, deodorant, toothbrush and toothpaste
Medication
It is important for your care team to know all medications that you are taking at time of admission. Please bring an up-to-date list of medications that you are currently using, including non-prescription, vitamin, and herbal preparations.
Electrical equipment
- Cell phones and chargers
- Laptop or tablet computer with earphones
- Small radio or clock radio with earphones
- Shaver
- Hairdryer (maximum 1500 watts)
Electrical items must be safety-checked before use. To have an item safety checked, please place a service call to 613-544-4900 ext. 34949 (FIXIT).
You may bring and use cell phones, laptops and tablets; however, to protect the privacy of others, please do not take photos of people in the hospital without first asking permission. When using a device outside of your room, please use headphones.
You are encouraged not to bring valuables. Personal belongings should be kept in your room. Providence Care is not responsible for the loss, theft or damage of any personal belongings. If you need to contact Lost and Found, please call 613-544-4900 ext. 51053.
Not approved for use in hospital
The following is a sample list of belongings that are not approved for use in the hospital.
- Television
- Coffeemaker
- Kettle
- Microwave
- Toaster/toaster oven
- Desktop computer
- Dressers/wardrobes
- Mattresses
- Fans
- Refrigerator
- Chairs/furniture
- Decorations that may cause a fire hazard
- Video games/consoles (unless installed on a laptop computer)
- Mirrors on the wall
- Knives (sharps of any kind)
- Weapons
- Curling irons/flat irons
- Humidifiers
What to Expect
Upon admission, you will be introduced to your care team and provided with information about your personalized care plan and daily schedule.
Volunteers will provide an orientation to the unit and a tour of the hospital to help you feel more comfortable.
Discharge
Discharge planning begins early in your stay. Your care team will assess your readiness and coordinate any necessary services or equipment for your return home or transition to another care setting. Discharge time is at 10 a.m.
The care team will recommend the best transportation. You or your care partner are responsible for transportation costs.
FAQs
What is the typical length of stay?
You will have a length of stay of up to 60 to 90 days and have a known discharge location (typically home).
Can family members visit?
Yes! Family and care partners are welcome and encouraged to take part in your recovery.
There are no set visiting hours; however, care partners are asked to speak with a member of the care team if you have questions about the best times for visiting.
The main entrance is open from 9 a.m. to 7 p.m. After 6 p.m. the doors are locked. Visitors can enter the hospital by using the intercom and a Protection Services officer will open the doors.
Are there laundry facilities available?
Complimentary laundry facilities are located on the unit. Staff can provide instructions on how to use them.
What if I have an appointment during my stay?
For appointments at other hospitals, we encourage care partners to accompany you.
For non-medical or follow-up appointments (e.g. dentist or eye exam), transportation is your responsibility. Care partners should attend appointments with you.
Contact Information
Providence Transitional Care Centre
340 Union Street
Kingston, ON K7L 4E6
613-544-4900
Hours of Operation
Our facilities operate 24/7, but building access and available services vary by location and time of day. Some entrances may be locked, and ID badge or intercom access may be required.
Clinic and outpatient service hours also differ. Please contact your specific care area or clinic for details.
Level 2 Care Desk:
613-544-4900, ext. 39212
Level 3 Care Desk:
613-544-4900, ext. 39364
Program Manager
613-544-4900, ext. 53350
Director, Complex, Palliative & Transitional Care
613-544-4900, ext. 53552
Vice President, Patient Care, Long Term Care & Chief Nursing Executive
613-544-4900, ext. 53391
