Musculoskeletal Clinic
The Musculoskeletal Clinic supports individuals living with ongoing or sudden pain in their muscles, bones, and joints. The clinic provides expert assessment and guidance to help you understand and manage your condition.
Who We Help
This program supports individuals aged 18 and older who:
- Are experiencing acute or chronic musculoskeletal pain
- Have pain related to the spine, such as low back or neck pain
- Are dealing with pain in the limbs — including joints, muscles, tendons, or bones
What to Expect
This outpatient program provides:
Personalized care plan:
Developed collaboratively by an interprofessional team of physical medicine and rehabilitation specialists physiotherapists and social workers
Assessment and follow-up:
A review of your symptoms, medical history, and diagnostic imaging (if applicable)
Education about your condition and treatment options
Family and care partner involvement:
Encouragement for care partners to participate in care planning.
Key Benefits
Specialized care:
Access to a multidisciplinary team providing coordinated, person-centered care.
Supporting recovery:
Access to rehabilitation and specialist services, if needed
How to Access the Service
For Patients and Care Partners:
Speak with your healthcare provider about a referral to our program.
For Referring Partners
Patients can be referred using the Physical Medicine and Rehabilitation Outpatient Clinic Referral Form.
Eligibility criteria
- 18 years of age or older
- Acute or chronic musculoskeletal or spine-related pain
- Medically stable
For questions about referrals or to confirm eligibility, contact our Central Intake team: 613-544-4900 ext. 52040
Appointment Information
What to Bring
- Your Ontario Health Card
- Adaptive aids including walkers, wheelchairs, hearing aids, etc.
- A water bottle
- An up-to-date list of all medications you are taking using, including non-prescription, vitamin, and herbal preparations
You may bring and use cell phones and tablets; however, to protect the privacy of others, please do not take photos of people in the hospital without first asking permission. When using a device, please use headphones.
You are encouraged not to bring valuables. Providence Care is not responsible for the loss, theft or damage of any personal belongings. If you need to contact Lost and Found, please call 613-544-4900 ext. 51053.
What to Wear
- Comfortable, loose-fitting clothing to wear to therapy
- Supportive shoes with good traction and secure fit
What to Expect
- Appointments take place in a quiet, private outpatient clinic at Providence Care Hospital. Report to Registration on level 1.
- After registering, go to the Clinics waiting area located to the right of the Welcome Desk. A staff member will take you to the clinic room.
Discharge
When you are discharged from the program, there are many things to keep in mind. When you are being discharged:
- Ask for explanations and written instructions about your care and your medications.
- Make sure you and/or your care partner understand the instructions, including what medications to take, how to take them, and when to take them.
- Ask and be informed of appointments that have to be made when you are discharged, how to contact the providers, and to understand the reason for each appointment and what information you will need to bring with you.
- Know who you should call if you have questions after discharge – write down contact names and phone numbers or have a member of the care team provide this information to you in writing.
For more information, please speak to a member of your care team.
Contact Information
Providence Care Hospital
752 King St W, Kingston, ON K7L 4X3
613-544-4900
Hours of Operation
Our facilities operate 24/7, but building access and available services vary by location and time of day. Some entrances may be locked, and ID badge or intercom access may be required.
Clinic and outpatient service hours also differ. Please contact your specific care area or clinic for details.
Clinic Information
Program Secretary
613-544-4900, ext. 53286
Program Manager
613-544-4900, ext. 53218
Director, Complex, Palliative & Transitional Care
613-544-4900, ext. 53552
Vice President, Patient Care, Long Term Care and Chief Nursing Executive
613-544-4900, ext. 53391
