Physiotherapy Neurological Service
The Physiotherapy Neurological Service – Outpatient Program supports individuals with physiotherapy to improve strength, motor control and balance. We provide medical care, support and education to improve your quality of life.
Who We Help
This program supports individuals aged 18 and older with neurological conditions such as:
- Stroke
- Parkinson’s disease
- Multiple sclerosis
- Brain injury
- Spinal cord injury
You may benefit from this service if you are experiencing difficulties with movement, coordination, or balance due to a neurological condition.
What to Expect
This outpatient program provides:
Personalized care plan:
Developed collaboratively by an interprofessional team, including physicians, physiotherapists and occupational therapists
Therapy and Rehabilitation:
Physiotherapy for strength, motor control, and balance, including functional exercises to support daily activities
Education and support:
Enhancing knowledge to manage your condition and reduce the risk of falls
Family and care partner involvement:
Encouragement for care partners to participate in care planning and therapy sessions.
Key Benefits
Specialized care:
Access to a multidisciplinary team providing coordinated, person-centered care.
Improved strength and mobility
How to Access the Service
For Patients and Care Partners:
Speak with your healthcare provider about a referral to our program.
For Referring Partners
Patients can be referred using the Rehabilitation Therapy Centre Outpatient Referral Form.
Eligibility criteria
- 18 years of age or older and medically stable.
- Recent neurological condition (e.g., stroke, MS, spinal cord injury, brain injury, ALS).
- A decline in balance, walking, or coordination due to this condition.
- Approved motor vehicle accident claims accepted.
For questions about referrals or to confirm eligibility, contact our Central Intake team: 613-544-4900 ext. 52040
Appointment & Discharge Information
What to Bring
- Your Ontario Health Card
- Adaptive aids including walkers, wheelchairs, hearing aids, etc.
- A water bottle
- An up-to-date list of all medications you are taking using, including non-prescription, vitamin, and herbal preparations
- If you have a prescription for nitro spray, please bring it
You may bring and use cell phones and tablets; however, to protect the privacy of others, please do not take photos of people in the hospital without first asking permission. When using a device, please use headphones.
You are encouraged not to bring valuables. Providence Care is not responsible for the loss, theft or damage of any personal belongings. If you need to contact Lost and Found, please call 613-544-4900 ext. 51053.
What to Wear
- Comfortable, loose-fitting clothing to wear to therapy
- Supportive shoes with good traction and secure fit
What to Expect
- Appointments take place in a quiet, private outpatient clinic at Providence Care Hospital. Report to Registration on level 1.
- After registering, proceed to the Rehabilitation Therapy Centre located directly across from registration.
Discharge
Your care team will continually assess your readiness for discharge and coordinate any necessary supports such as referrals for community services.
When you are discharged from the program, there are many things to keep in mind. When you are being discharged:
- Ask for explanations and written instructions about your care and your medications.
- Make sure you and/or your care partner understand the instructions, including what medications to take, how to take them, and when to take them.
- Ask and be informed of appointments that have to be made when you are discharged, how to contact the providers, and to understand the reason for each appointment and what information you will need to bring with you.
- Know who you should call if you have questions after discharge – write down contact names and phone numbers or have a member of the care team provide this information to you in writing.
For more information, please speak to a member of your care team.
Contact Information
Providence Care Hospital
752 King St W, Kingston, ON K7L 4X3
613-544-4900
Hours of Operation
Our facilities operate 24/7, but building access and available services vary by location and time of day. Some entrances may be locked, and ID badge or intercom access may be required.
Clinic and outpatient service hours also differ. Please contact your specific care area or clinic for details.
Clinic Information
Program Secretary
613-544-4900, ext. 53231
Program Manager
613-544-4900, ext. 51361
Director, Rehabilitative Care
613-544-4900, ext. 51360
Vice President, Patient & Client Care
613-544-4900, ext. 53391
