Rehabilitation – High Intensity (Inpatient)
Our Inpatient Rehabilitation – high intensity program provides intensive rehabilitation to individuals with a life-altering disability, physical injury, illness or disease. With personalized care and daily therapy, we focus on helping you regain strength, function and confidence.
Who We Help
This program supports individuals aged 16 and older who:
- Have acute medical and surgical needs stabilized.
- Have experienced a life-altering disability such as stroke, spinal cord injury, acquired brain injury, musculoskeletal, respiratory, amputee or neuromuscular issues and require a period of intensive rehabilitation.
- Intensive rehabilitation before returning home or moving to another level of care.
- Can participate in 1-3 hours of therapy, 5-7 days per week.
What to Expect
During your stay, you will receive:
Personalized care plan:
Developed collaboratively by an interprofessional team, including physicians, nurses, occupational therapists, physiotherapists, social workers, speech language pathologists, spiritual health practitioners and other health-care professionals, as needed.
Therapy sessions:
Engagement in daily therapy, tailored to your abilities and goals.
Family and care partner involvement:
Encouragement for care partners to participate in care planning and therapy sessions.
Key Benefits
Comprehensive & holistic care:
Access to a multidisciplinary team providing coordinated, person-centered care.
Specialized care:
A Physiatrist specializing in physical rehabilitation medicine guides your rehabilitation journey.Intensive rehabilitation:
Therapies aimed at recovering from physical injury, illness or disease, helping you rebuild strength and mobility. Therapists also support independence by recommending and practicing using specialized assistive devices such as wheelchairs, walkers and bathroom equipment.
How to Access the Service
For Patients and Care Partners:
Speak with your healthcare provider about a referral to our program.
For Referring Partners
Patients can be referred using the Inpatient Referral Form.
Eligibility criteria
To be eligible for referral, the patient must be 16 years of age or older and meet the following criteria:
Rehabilitation need:
- A physical impairment requiring rehabilitation; or
- A known cognitive and/or communication impairment requiring ongoing rehabilitation or activation support.
Medically stable with:
- A clear diagnosis and any co-morbidities established
- Acute medical issues addressed at discharge from acute care
- Stable vital signs
- No undetermined medical concerns (e.g., unexplained shortness of breath, frequent falls, unmanaged heart failure)
- Medication needs identified
Participation readiness:
- Motivated and able to engage in moderate to high intensity therapy
- Capable of setting and working toward realistic, specific, and timely functional goals
- Cognitively able to participate and benefit from the program
- Able to show potential for functional improvement
Behavioral/Mental Health Considerations:
Any behavioral or mental health issues are manageable with appropriate strategies and do not interfere with participation in therapy or care.
For questions about referrals or to confirm eligibility, contact our Central Intake team:
613-544-4900 ext. 52040
Admission & Discharge Information
What to Bring
The following is a sample list of approved belongings you may bring with you:
Your Ontario Health Card.
Adaptive Aids
- Canes, walkers, wheelchairs
- C-Pap, Bi-Pap machines
- Hearing aids/devices
- Dentures, eyeglasses
- Prosthetics
Clothing
- Comfortable, loose-fitting clothing to wear to therapy during the day
- Socks, nightwear and underwear
- Multiple changes of clothing
- Supportive shoes with good traction and secure fit
- Weather appropriate outdoor clothing such as a coat, sweater, sunhat and sunscreen
Personal hygiene products
- Unscented soap, shampoo, conditioner, deodorant, toothbrush and toothpaste
Medication
It is important for your care team to know all medications that you are taking at time of admission. Please bring an up-to-date list of medications that you are currently using, including non-prescription, vitamin, and herbal preparations.
Electrical equipment
- Cell phones and chargers
- Laptop or tablet computer with earphones
- Small radio or clock radio with earphones
- Shaver
- Hairdryer (maximum 1500 watts)
Electrical items must be safety-checked before use. To have an item safety checked, please place a service call to 613-544-4900 ext. 34949 (FIXIT).
You may bring and use cell phones, laptops and tablets; however, to protect the privacy of others, please do not take photos of people in the hospital without first asking permission. When using a device outside of your room, please use headphones.
You are encouraged not to bring valuables. Personal belongings should be kept in your room. Providence Care is not responsible for the loss, theft or damage of any personal belongings. If you need to contact Lost and Found, please call 613-544-4900 ext. 51053.
Not approved for use in hospital
The following is a sample list of belongings that are not approved for use in the hospital.
- Television
- Coffeemaker
- Kettle
- Microwave
- Toaster/toaster oven
- Desktop computer
- Dressers/wardrobes
- Mattresses
- Fans
- Refrigerator
- Chairs/furniture
- Decorations that may cause a fire hazard
- Video games/consoles (unless installed on a laptop computer)
- Mirrors on the wall
- Knives (sharps of any kind)
- Weapons
- Curling irons/flat irons
- Humidifiers
What to Expect
Upon admission, you will be introduced to your care team and provided with information about your personalized care plan and daily schedule. You will begin assessments and start working towards rehabilitation goals in therapy.
Volunteers will provide an orientation to the unit and a tour of the hospital to help you feel more comfortable.
Discharge
Discharge planning begins early in your stay. Your length of stay is time limited and will vary by individual needs. The average stay is 3 weeks, but can be shorter or longer based on your needs and the specific program you are in.
Your care team will continually assess your readiness for discharge and coordinate any necessary services or equipment for your return home or transition to another care setting. Discharge time is at 10 a.m.
The care team will recommend the best transportation, if applicable. You or your care partner are responsible for transportation costs.
We know that leaving the hospital may be stressful as there are many things to keep in mind. When you are being discharged:
- Ask for explanations and written instructions about your care and your medications.
- Make sure you and/or your care partner understand the instructions, including what medications to take, how to take them, and when to take them.
- Ask and be informed of appointments that have to be made when you leave the hospital, how to contact the providers, and to understand the reason for each appointment and what information you will need to bring with you.
- Know who you should call if you have questions after discharge – write down contact names and phone numbers or have a member of the care team provide this information to you in writing.
For more information about discharge planning and the discharge process please speak to a member of your care team.
FAQs
What is the typical length of stay?
The length of stay averages varies based on individual needs and progress. The average stay is three weeks, but can be shorter or longer. Our team continually assesses patients to ensure they are receiving the appropriate level of care.
Can family members visit?
Yes! Family and care partners are welcome and encouraged to take part in your recovery.
There are no set visiting hours; however, care partners are asked to speak with a member of the care team if you have questions about the best times for visiting.
The main entrance is open from 6 a.m. to 10 p.m. After 10 p.m. the doors are locked. Visitors can enter the hospital by using the intercom and a Protection Services officer will open the doors.
Are there laundry facilities available?
Complimentary laundry facilities are located on the unit. Staff can provide instructions on how to use them.
What if I have an appointment during my stay?
For appointments at other hospitals, we encourage care partners to accompany you. For non-medical or follow-up appointments (e.g. dentist or eye exam), transportation is your responsibility. Care partners should attend appointments with you.
Do I have to attend therapy every day?
Yes, participation in therapy is expected, but the intensity will be tailored to your tolerance.
Contact Information
Providence Care Hospital
752 King St W, Kingston, ON K7L 4X3
613-544-4900
Hours of Operation
Our facilities operate 24/7, but building access and available services vary by location and time of day. Some entrances may be locked, and ID badge or intercom access may be required.
Clinic and outpatient service hours also differ. Please contact your specific care area or clinic for details.
Heritage 1
Care Desk
613-544-4900, ext. 81824
Lakeview 1
Care Desk
613-544-4900, ext. 71618
Program Manager
613-544-4900, ext. 83060
Director, Rehabilitative Care
613-544-4900, ext. 51360
Vice President, Patient Care, Long-Term Care and Chief Nursing Executive
613-544-4900, ext. 53391
