Only Essential Visitors (one per resident at a time) and Essential Caregivers (two per resident at a time) may visit the home. Essential Caregivers must be swabbed for COVID-19 twice per week on non-consecutive days.
Social and temporary absences for residents who are fully immunized will now be permitted.
Effective May 22, two General Visitors are permitted to have outdoor visits with a loved one at Providence Manor. General Visitors are NOT permitted in the home.
To learn more about the types of visitors at the home, see the Visiting Chart
Testing requirements prior to visiting your loved one
Essential Caregivers must be swabbed for COVID-19 twice per week on non-consecutive days.
Escorts for resident absences must receive a Rapid Antigen test on the day of your visit.
The Rapid Antigen tests are offered in the Hildegarde Centre between the hours of 8 a.m. and 4 p.m., seven days a week. You must pre-book your test by calling Reception between the hours of 9:00 a.m. and 5:00 p.m. at 613-549-4164 in advance of your visit.
Visiting Procedures:
Read the Visiting Chart.
If you have questions, please call 613-548-7222 ext. 3170.
The following people may visit residents at Providence Manor:
- Essential Caregivers: Designed by the resident or the SDM. They provide direct care to the resident and may include family members, a privately hired caregiver, etc.
- Essential Visitors: Individuals who have a loved one who is end-of-life or very ill.
- General Visitors: Is a person who is not an Essential Visitor and is visiting for social reasons that the resident or their SDM assesses as different from direct care, including care related to cognitive stimulation, meaningful connection and relational continuity.
Virtual visits must be scheduled in advance by calling 613-548-7222 ext. 3170 or emailing pmvisitorinfo@providencecare.ca.
Screening
All visitors will be screened upon arrival. Please answer our screening questions truthfully. If you do not pass screening, your visit will be postponed.
Masks/Face Coverings
All Essential Caregivers and Essential Visitors must wear a mask for the duration of their visit.
Face Shields/Safety Glasses
All Essential Caregivers and Essential Visitors must wear proper eye protection in the Home, unless you are fully immunized.
Resident absences – Social and temporary absences for residents who are fully immunized will now be permitted.
Short Stay Absences
Short stay absences are for residents who leave the site for health-related, social or other reasons during the day. An overnight stay in the Emergency Department may also be considered short stay.
Temporary Absences
Temporary absences are for residents who leave the site overnight for any reason other than one (1) night in the Emergency Department.
Residents or their SDM must apply for a temporary absence and it must be approved by the care team using a risk assessment which will be applied to the individual situation. For more information or to apply for a temporary absence, please call 613-548-7222, ext. 3170 or email pmvisitorinfo@providencecare.ca.
As per Directive #3, residents who leave the home for an overnight absence are required to have a laboratory-based PCR COVID-19 test upon return and remain in isolation on Droplet and Contact precautions while their test is pending.
If an outbreak is declared at the home while the resident is absent, they will not be allowed to return until the outbreak is declared over.
