To learn more about the types of visitors at the home, see the Visiting Chart
Testing requirements prior to visiting your loved one
- Essential Caregivers, Designated Care Partners and General Visitors who are fully immunized are no longer required to have COVID-19 rapid tests when visiting Providence Manor (unless you are chosen for a random test, see information below*). A person is considered fully immunized if they have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series) and they received their final dose of the COVID-19 vaccine at least 14 days ago.
- Effective September 13, 2021, if you are not fully vaccinated or only partially vaccinated, you require a test three times per week and must book 4 days in advance of your visit by calling Reception at 613-548-7222, ext. 0.
- Effective October 15th, 2021, the Province has announced that random testing must be done for anyone entering the Home, including visitors. This is to help determine if any asymptomatic, fully immunized people are carrying the virus. While not everyone will be tested, you may get picked at any point upon entry to receive a COVID-19 swab. If you are chosen, you must go to the Swabbing Clinic the same day to receive your test.
- On days when there is no random swabbing taking place, the Swabbing Clinic hours of operation are Monday to Friday 9:30 a.m. – 11:00 a.m. or by appointment.
Visiting Procedures:
Read the Visiting Chart for further information.
If you have questions, please call 613-548-7222 ext. 3170.
The following people may visit residents at Providence Manor:
- Essential Caregivers: Designated by the resident or the SDM. They provide direct care to the resident and may include family members, a privately hired caregiver, etc.
- Essential Visitors: Individuals who have a loved one who is end-of-life or very ill.
- General Visitors: Is a person who is not an Essential Visitor and is visiting for social reasons that the resident or their SDM assesses as different from direct care, including care related to cognitive stimulation, meaningful connection and relational continuity.
To become an Essential Caregiver, please phone 613-548-7222, ext. 3170 or email Meghan at durantm1@providencecare.ca.
Screening
All visitors will be screened upon arrival. Please answer our screening questions truthfully. If you do not pass screening, your visit will be postponed.
Masks/Face Coverings
All Essential Caregivers Essential Visitors and General Visitors must wear a mask for the duration of their visit.
Resident absences – Social and temporary absences for residents, regardless of their immunization status are now be permitted. Read the Visiting Chart for more information.
Short Stay Absences
Short stay absences are for residents who leave the site for health-related, social or other reasons during the day. An overnight stay in the Emergency Department may also be considered short stay.
Temporary Absences
Temporary absences are for residents who leave the site overnight for any reason other than one (1) night in the Emergency Department.
Residents or their SDM must apply for a temporary absence and it must be approved by the care team using a risk assessment which will be applied to the individual situation. For more information or to apply for a temporary absence, please call 613-548-7222, ext. 3170 or email pmvisitorinfo@providencecare.ca.
As per Directive #3, residents who leave the home for an overnight absence are required to have a laboratory-based PCR COVID-19 test upon return and remain in isolation on Droplet and Contact precautions while their test is pending. Review the Visiting Chart for more information.
If an outbreak is declared at the home while the resident is absent, they will not be allowed to return until the outbreak is declared over.
