Effective: Dec. 3, 2021: Designated Visitors are currently not permitted to enter. Only Designated Care Partners and Essential Visitors (visiting those who are critically ill or nearing end-of-life) who pass screening may enter the facility, and only one may visit at a time.
The number of visitors who can visit at a time is restricted to one (1) person, with the exception of approved minors requiring accompaniment or in extenuating circumstances approved by your care team.
Patients and clients with Essential Visitors (visiting those who are critically ill or nearing end-of-life) may choose a maximum of six (6) approved visitors, however only one (1) person at a time with the exception of approved visitors who are minors requiring accompaniment or in extenuating circumstances approved by your care team.
To ensure your safety, and the safety of our staff and physicians, the following visiting measures remain in place:
- All visitors must continue to show proof of vaccination.
- All visitors must pass screening to enter.
- All visitors must wear a mask for the duration of their visit.
Proof of COVID-19 Vaccination
All registered visitors must show proof of COVID-19 vaccination (two doses + 14 days) and photo ID at the screening desk to enter.
There may be instances where an individual who is not fully vaccinated is permitted to enter the hospital. This includes:
- Individuals visiting a patient at end-of-life
- Individuals under the age of 12
- Individuals with proof of a documented medical exemption
- Individuals who are essential to participate in care planning discussions or other critical or urgent circumstances that cannot be done over the phone or virtually as identified by the care team.
In these instances, the individual must present proof of a negative COVID-19 PCR test (within the last 72 hours) OR agree to a self-administered rapid antigen test at screening (with the exception of children under the age of five). Please note the individual must wait 15 minutes for their results to process and must test negative in order to visit.
Please read the information below before coming for your visit.
Designated Visitors are individuals (e.g. family, friends) chosen by the patient who visit for social purposes. Designated Visitors are currently not permitted to enter.
Designated Care Partners are individuals deemed necessary (by the patient and clinical staff) to provide support (e.g. physical, emotional, etc.) to a patient, and is part of the care plan.
Designated Care Partners are not scheduled for visits rather their visits are planned around the patient/client’s needs and are documented on the care plan. A maximum of two individuals may visit at the same time. Designated Care Partners are granted 24 hour access and are able to enter if they pass screening.
The number of visitors who can visit at a time is restricted to one (1) person, with the exception of approved minors requiring accompaniment or in extenuating circumstances approved by your care team.
Read more details for Guidelines for Designated Care Partners
Essential Visitors are individuals who have a loved one who is critically ill or nearing end-of life.
Essential Visitors are granted 24 hour access and are able to enter if they are not symptomatic and/or they are visiting from outside of Canada and aren’t subject to a federal quarantine.
The number of visitors who can visit at a time is restricted to one (1) person, with the exception of approved minors requiring accompaniment or in extenuating circumstances approved by your care team.
Read more details about Guidelines for Essential Visitors
Please note:
- Use of face masks. Visitors will be given a hospital-grade face mask to wear while at the hospital. Face masks must be worn for the duration of your visit. This includes when you are inside your loved one’s room. Click here for more information about the proper use of face masks.
- Maintain physical distancing. All visitors must practice physical distancing while at Providence Transitional Care Centre. This includes when you are in line to be screened and when using the elevators.
- Practice hand hygiene. Perform hand hygiene every time you enter/exit the centre, enter/exit your loved one’s inpatient unit and enter/exit your loved one’s room.
Masking Protocols
Everyone must wear a mask before entering the facility. If you arrive wearing a fabric mask, you will be given a procedure mask.
Those who are visiting a patient on contact/droplet precautions will be provided a contact/droplet mask on the unit. Designated Care Partners who provide direct patient will be given a contact/droplet mask to wear.
Masks must be worn for the duration of your visit. This includes when you are inside your loved one’s room.
All patients, clients and residents, regardless of site, must wear a face mask during the provision of care, including while in their rooms. They must also wear a mask anytime they leave their rooms for care or other reasons.
Screening
All staff, physicians, volunteers, and visitors are screened at the Main Entrance. Only those who pass screening will be allowed to enter the facility.
You must answer the following questions:
- Do you have any of the following symptoms:
- fever (temperature of ≥ 37.8oC)
- cough
- sore throat
- shortness of breath
- chills
- changes in your sense of taste/smell
- runny nose, sneezing or nasal congestion (not due to other underlying reasons like seasonal allergies or post-nasal drip)
- difficulty swallowing
- unexplained fatigue/malaise
- nausea, vomiting and/or diarrhea
- Have you been tested for COVID-19 due to symptoms and are awaiting results? (asymptomatic/surveillance testing does not apply and is not a reason for exclusion)
- Have you tested positive for COVID-19 in the last 10 days?
- In the last 10 days, have you:
- had contact* with a suspected** or confirmed case of COVID-19?
- lived/worked in a facility in outbreak?
- Are you on federal quarantine due to travel?
*Contact: been advised by public health or your employer you have had contact with a
confirmed case, provided care, had similar close physical contact, or had lived with or otherwise had close, contact without appropriate personal protective equipment (PPE), including gown, gloves, mask and eye protection, with someone suspected or confirmed to have COVID-19.
**Asymptomatic or surveillance testing in one of your contacts does not apply.
