Designated Visitors are individuals (e.g. family, friends) chosen by the patient who visit for social purposes.
Designated Care Partners are individuals deemed necessary (by the patient and clinical staff) to provide support (e.g. physical, emotional, etc.) to a patient, and is part of the care plan.
- Designated Visitors are asked not to come to Providence Transitional Care Centre before 1:30 p.m. Visitors who arrive before 1:30 p.m. will be asked to wait outside to prevent congestion in the Main Entrance.
- Visitors are must sign in at the screening desk and provide their name, the time of their visit and a contact number.
- Use of face masks. Visitors will be given a hospital-grade face mask to wear while at the hospital. Face masks must be worn for the duration of your visit. This includes when you are inside your loved one’s room. Click here for more information about the proper use of face masks.
- Patients are required to wear a face mask when leaving the unit and/or when receiving care. If there is a medical reason why a patient cannot wear one, the care team will discuss other options.
- Maintain physical distancing. All visitors must practice physical distancing while at Providence Transitional Care Centre. This includes when you are in line to be screened and when using the elevators.
- Practice hand hygiene. Perform hand hygiene every time you enter/exit the centre, enter/exit your loved one’s inpatient unit and enter/exit your loved one’s room.
Masking Protocols
Everyone must wear a mask before entering the facility. If you arrive wearing a fabric mask, you will be given a procedure mask.
Those who are visiting a patient on contact/droplet precautions will be provided a contact/droplet mask on the unit. Designated Care Partners who provide direct patient will be given a contact/droplet mask to wear.
Masks must be worn for the duration of your visit. This includes when you are inside your loved one’s room.
Screening
All staff, physicians, volunteers, and visitors are screened at the Main Entrance. Only those who pass screening will be allowed to enter the facility.
You must answer the following questions:
- Do you have any of the following symptoms:
- fever (temperature of ≥ 37.8oC)
- cough
- sore throat
- shortness of breath
- chills
- changes in your sense of taste/smell
- runny nose, sneezing or nasal congestion (not due to other underlying reasons like seasonal allergies or post-nasal drip)
- difficulty swallowing
- unexplained fatigue/malaise
- if less than 18-years-old: nausea, vomiting and/or diarrhea
- Have you been tested for COVID-19 due to symptoms and are awaiting results? (asymptomatic/surveillance testing does not apply and is not a reason for exclusion)
- Have you tested positive for COVID-19 in the last 20 days?
- In the last 14 days, have you:
- travelled outside of Canada and are under quarantine?
- had contact* with a suspected** or confirmed case of COVID-19?
- lived/worked in a facilty in outbreak?
*Contact: been advised by public health or your employer you have had contact with a
confirmed case, provided care, had similar close physical contact, or had lived with or otherwise had close, contact without appropriate personal protective equipment (PPE), including gown, gloves, mask and eye protection, with someone suspected or confirmed to have COVID-19.
**Asymptomatic or surveillance testing in one of your contacts does not apply.
