PCH has nine inpatient units (270 private rooms), providing a range of specialized care and services. The units are located in the Heritage, Lakeview and Parkside wings of the hospital. Each of the private rooms includes access to a private washroom as well as features designed to support patient and client comfort and care.
Typical inpatient room layout
Typical inpatient unit
- Unit Entrance
- Dining Room
- Program Kitchen
- Tub Room
- Medication Room
- Care Desk
- Charting Room
- Unit Clerk
- Team Room
- Staff Room
- Living Room/Kitchenette
There are whiteboards in each inpatient room: These boards make it easy for patients/ clients and the care team to communicate with one another.
At the entrance to each inpatient unit there is an intercom connected to the unit’s care desk. This provides a way for anyone who needs assistance entering the unit, or who is entering the unit after hours, to communicate with unit staff.
PCH is equipped with a call bell system in all inpatient rooms and several other inpatient spaces (e.g. porches, courtyards, dining rooms etc.). Patients and clients or family members can use the call bell system to inform staff they need assistance. The device is activated with the touch of a button or with a pull cord; accessible devices (e.g. pillow speaker) are available for individuals who cannot activate the call bell system with the button or pull cord.
Televisions and DVD players
There are televisions on each inpatient unit in the Living Room/Kitchenette. Additionally, each inpatient room includes a remote-controlled 32-inch monitor fixed to the wall opposite the bed.
Information about how to purchase television services in an inpatient room is available by calling 613-544-4900 ext. 53398 (10 a.m. to 6 p.m. Monday to Friday)
Patients and clients who wish to connect a DVD player to the television in their room may need to provide an adapter.
Integrated bedside terminal
Inpatient rooms on Rehabilitation and Complex Medical Management units have an 18-inch HD touchscreen monitor located at the bedside called an Integrated Bedside Terminal (IBT). IBTs provide access to TV services and a phone. The IBT also provides patients with access to environmental controls in their room (temperature and blinds). IBTs at Providence Care Hospital can display information in English and French.
Lights in inpatient rooms can be controlled from the switches at the room entrance or on the wall by the bedside; accessible devices (e.g. pillow speaker) can also be used to adjust the lighting. There is an individual light over the bed to allow for low light to read in the evening and a light outside the washroom door that is intended to act as a night light. This light is set to be on at a low level automatically at night, but it can be customized (off, dimmer, brighter, etc.).
The light inside the washroom is on a sensor and will turn on automatically when the washroom is in use. Lighting instructions are affixed to the wall at the room entrance.
The temperature of inpatient rooms can be adjusted up or down by two degrees. This can be achieved using the thermostat on the wall. In rooms where there is an IBT there is also the option of using the touchscreen controls.
For inpatient rooms without a thermostat or IBT, patients and clients can speak to a member of their care team.
The blinds in inpatient rooms can be controlled up, down and open, and/or closed (venetian blinds). This is achieved using the switch at the window. In rooms where there is an IBT there is also the option of using the touchscreen controls. During spring and fall months (dependent on temperature and weather), window vents can also be opened to access fresh air, sounds and smells.