Inpatient Amenities
Providence Care Hospital offers a range of on-site amenities designed to make inpatient stays more comfortable, convenient, and supportive. From personal care services to daily‑living supports, these amenities help individuals focus on their recovery.
The Client and Family Resource Centre
The Client and Family Resource Centre is located on Level 2. It is open to patients, clients, families, volunteers, staff, and members of the community. It provides access to a range of resources and educational materials, which can be read in the library or borrowed. The Resource Centre features a comfortable seating area for quiet activities and access to computers.
Family Communication
Providence Care uses a technology called Cliniconex to send urgent or important information (e.g. outbreaks) to family members in a timely way. Individuals listed as a patient’s emergency family contact can state their preference for method of communication (e.g. call, text or email). If no preference is identified a voice call will be sent.
Displays, Activities and Sales
There is a public area located near the Cafeteria where Providence Care partner organizations and vendors may set up displays, activities or temporary sales. This vendor display area must be booked in advance. For more information, email info@providencecare.ca.
Laundry Services
Complimentary laundry facilities are located on each of the nine inpatient units. A member of your care team can instruct you on when and how to use the facilities on your unit.
Hair salon
There is a Hair Salon for patient and clients located on Level 1, down the corridor from the Gift Shop. Information about bookings and pricing is available at the Care Desk on each unit.
Financial Services and Cashier’s Office
The Financial Services department offers a trust account service for inpatients at PCH. Patients, clients and legally-appointed substitute decision makers can arrange to have Financial Services hold money for individuals through their inpatient stay. Access to the account is then available Monday to Friday, from 8 a.m. to 4 p.m. at the Cashier’s Office on Level 1, beside the Welcome Desk.
