What to Expect – Outpatient

During your outpatient visit, you’ll be welcomed into a comfortable, private clinic environment designed to support clear communication and coordinated care. Our team works together to ensure you understand your appointment, next steps, and how information will be shared with your health providers.

What to expect during an outpatient visit

Everyone who works, learns or volunteers at Providence Care is working together to provide you with high quality, safe care. Here are some examples of what to expect at Providence Care Hospital for outpatient care and services:

  • Clinic spaces have been designed to provide privacy for patients and clients. There is a waiting room specifically for individuals who are coming for a clinic appointment, which offers comfortable seating, washroom access and is separated from the busy main lobby. Clinics are easily accessible from the main entrance, located on level 1.
  • Everyone who works or volunteers at Providence Care Hospital wears an identification badge with their name and title, so you always know who you are speaking with. If you do not see an ID badge, please ask.
  • Often, outpatient clinic visits are a result of a referral by a family doctor. Clinicians will explain next steps following a clinic visit and how information will be shared back with your family doctor and/or health team.

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