Visiting Providence Manor
At Providence Manor, we know how important family and friends are in supporting our residents’ happiness and well-being. Visitors are always welcome.
Visiting the home
At Providence Manor, we know how important family and friends are in supporting our residents’ health, happiness, and well-being. Visitors are always welcome — your presence plays an important role in care and quality of life.
There are no set visiting hours at Providence Manor. You are welcome anytime, though we encourage you to connect with the care team if you’d like guidance on the best times to visit.
Entrance & Security
The main entrance at 275 Sydenham Street is secured for the safety of residents and staff.
The doors are locked and accessible by a coded entry system. Instructions are posted at the keypad.
Reception hours: 9 a.m. to 6 p.m. daily. All visitors must sign in at the Reception Desk.
After 6 p.m.: Please use the intercom at the main entrance. A Protection Services officer will assist you.
Getting to Providence Manor
By bus: Kingston Transit stops nearby at Montreal Street and Ordnance Street. For routes and schedules, visit CityofKingston.ca.
By car: Paid City street parking is available around the home. Reduced-rate parking permits can be arranged through the City of Kingston at 613-546-4291.
Pets
We understand animals can have an important role in the lives of the people we care for. If you’d like to bring your family pet for a visit, please speak with a member of the care team before your first visit. Together, we’ll make sure the experience is safe and enjoyable for all residents, families, and staff, following our pet visitation guidelines.
Sending A Message to a Resident
Do you wish to send a message to your loved one in our Home? We have an email address for that!
Simply address your email message to info@providencecare.ca. In the subject line of the email, please include the resident’s name and, if possible, his/her room number. Then in the body of the email you can type any messages you wish to send to your loved one!
Emails to residents are considered confidential and can only be accessed by the Activities staff members, who then prints off the emails and delivers them directly to the resident. If the resident wishes, the Activities staff member is happy to read the email to the resident.
