If it’s broken, maintenance technician Scot Row can probably fix it.
The multi-licensed tradesperson is one of five people who make up the maintenance department at Providence Manor – the go-to team to keep things working safely and smoothly.
“We are responsible for upkeep and preventative maintenance programs at Providence Manor. This includes Resident Home Areas and mechanical infrastructure,” explains Scot.
Scot says working at Providence Manor is truly unique and when he tackles jobs, he’s constantly looking at keeping things safe for residents and staff.
“It’s important to remember that this is the resident’s home and they have invited you in to be with them and are entrusting you with their safety and wellbeing.”
When you work in maintenance, calling one of the oldest long-term-care homes in the province your place of employment, means every day is an adventure. Scot says he takes great pride in maintaining Providence Manor, enjoying the challenge of finding the right solution while learning new things along the way.
“The ability to maintain an aging building is very important. With 243 beds there are a lot of people trusting that we are doing our job to the best of our abilities and making decisions that keep them safe and comfortable. There have been a couple times since I’ve started where major equipment has failed but our team has repaired and restored things back to normal without any interruption to the home. On those occasions, it’s particularly rewarding because we do our job without impacting anyone’s day.”
Director, Facilities Management, Chris Mackey, oversees the teams who keeps Providence Care’s three sites, Providence Manor, Providence Care Hospital and Providence Transitional Care Centre, operational.
“These dedicated individuals play a vital role in ensuring the smooth operation of our health care facilities, providing a safe and comfortable environment for all. Their expertise in engineering, maintenance, and facility management is a cornerstone of our commitment to exceptional care,” says Chris.
When Scot isn’t at work you can find him and his family cheering for their favourite sports teams. Scot’s favorites are the Toronto Blue Jays and the Buffalo Bills. And fun fact about Scot, he became an apprentice in the trades at 32, proving it’s never too late to try your hand at something new and find a career you love.
“I genuinely look forward to the day ahead of me. I especially enjoy the interactions I am able to have with the residents. Often a ‘hello’ or a ‘how are you today?’ will bring a smile to their face and to me that’s what it’s all about.”
This week, we recognize and appreciate the tireless efforts of Scot and his colleagues on the Providence Care maintenance teams. Their innovation and unwavering dedication continue to enhance the healing environment of our organization. Thank you to our exceptional Facilities Management team for your invaluable contributions.