We Welcome Your Feedback
Providence Care facilitates a fully confidential process by which patients, clients, residents and their families can provide compliments or complaints about our quality of care and services.
Your complaints help us track and resolve any issues that arise in the context of care and service delivery. Tracking and addressing complaints is an important means by which we improve our care and services.
Your positive feedback is equally valuable to us. They help us develop best practice standards, provide recognition and support for the great work we do.
How to reach the Providence Care Patient Relations Office:
- Online: Complete the form below
- Fill out the Compliments and Complaints form and drop off in person
- Phone: 1-844-849-9166
- Email: wecare@providencecare.ca
- Mail:
Providence Care
c/o Patient Relations Office
752 King Street West
Kingston, ON K7L 4X3
Thank you for taking the time to share your thoughts with us.
