Please note due to the COVID-19 pandemic, visiting practices at Providence Transitional Care Centre have changed. Click here for the latest information.
At PTCC we know how important it is for patients to see their families and friends. In light of the COVID-19 pandemic, visitor restrictions may be implemented. The safety and wellbeing of our patients is our top priority. We will reevaluate measures and make changes as necessary with continued guidance from the Ministry of Health and our local public health unit.
The Main Entrance is open from 9 a.m. to 7 p.m. Visitors can enter the hospital by using the intercom and a Protection Services officer will open the doors.
For the safety and comfort of those with allergies and scent sensitivities, please do not wear scented products or bring scented flowers when you come to Providence Transitional Care Centre. Local florists are able to suggest no-scent floral options. Scented personal products include shampoos and conditioners, hairsprays, deodorants, colognes and aftershaves, perfumes and lotions.
Smoke and Vape Free
In accordance with the Smoke-Free Ontario Act, smoking and vaping are not permitted anywhere on the property. This includes no smoking or vaping inside the building or on surrounding grounds. Smoking and vaping are also not permitted in parking lots or in personal vehicles on the property.
The Smoke-Free Ontario Act applies to all inpatients, visitors, volunteers and staff. The property is 100% smoke and vape free. Violations of the Smoke-Free Ontario Act could result in a $305 fine for individuals.
Providence Care values respect, dignity and compassion and we work to ensure that our patients, clients, families, visitors, staff and volunteers are treated with care. In keeping with these values, abusive, aggressive or violent language or behaviour is not tolerated in our facilities. We thank you for your consideration and cooperation in making Providence Transitional Care Centre a safe place to be for all.