Everyone at PCH, including patients, clients, visitors, staff, physicians, and volunteers, contributes to keeping our hospital safe.
Upon admission, inpatients are assessed for risk of falling. If an individual is found to be at high risk of a fall, the care team will ensure additional safety measures are put in place. Please speak with a member of the care team if you have concerns about your mobility.
Patient identification for care and medications
Care team members will always verify inpatient identification before giving any medication or performing any test or procedure. In some cases, patients/clients may be asked to provide evidence of name and date of birth, or to use an identification wristband while in the hospital. Verifying patient and client identification is an important safety measure.
In the event of an emergency, an Emergency Code will be announced overhead. Please pay attention to the announcement and follow directions provided. Staff and physicians are trained to respond to Emergency Codes.
Protection Services (Security)
The Protection Services office is located inside the Main Entrance across from the Welcome Desk. Protection Services staff are on-site and provide security services around the clock (24/7) to support the safety of everyone at PCH.
To contact Protection Services at PCH, call 613-544-4900, ext. 72056 or 613-548-2484.
In the case of an emergency, dial 4444 from any internal hospital phone, state your location and describe your emergency.