Everyone at Providence Manor, including residents, visitors, staff, physicians and volunteers, contributes to keeping our home safe. Our care teams and support staff work continuously to provide a safe environment.
Providence Manor adheres to strict infection control practices, proper use of equipment, incident prevention and training to prevent injury.
Protection Services (Security)
Protection Services staff routinely come on site and do a walkabout around the perimeter of the home and inside. They also provide security services in the Home when required. In the case of an emergency, dial 4444 from any internal phone and state your location and describe your emergency.
Emergency Procedures
In the event of an emergency, an Emergency Code will be announced overhead. Please pay attention to the announcement and follow directions provided. Staff and physicians are trained to respond to Emergency Codes.
Providence Manor’s emergency plans and procedures are available below:
PM Code Black – Bomb Threat Suspicious Package
PM Loss of Information Technology
PM Garden Emergency Contingency Plan
PM Flood Storm Water Emergency Response Plan
PM Code Yellow – Missing Person
PM Code White – Violent/Behavioural Situation
PM Code Purple – Hostage Situation
PM Code Grey – External Air Exclusion
