Everyone at Providence Manor, including residents, visitors, staff, physicians and volunteers, contributes to keeping our Home safe. Our care teams and support staff work continuously to provide a safe environment.
Hand hygiene
The most important thing we can all do to prevent infection is to wash our hands regularly. Wall-mounted hand sanitizer pumps are available throughout the Home.
Wash your hands every time you:
- Enter and exit the Home, a Resident Home Area or a resident room
- Enter and exit a washroom
- Blow your nose, cough or sneeze
- Get ready to eat or drink
- Finish eating or drinking
- Handle potentially-contaminated items (e.g. call bell, phone, etc.)
- Come in contact with another person, particularly if they are ill.
Respiratory etiquette
Every time you cough or sneeze you release small droplets through your mouth and nose. Infectious particles in the droplets of a cough/sneeze can make people sick.
Help stop the spread of germs:
Wash your hands frequently
Ask family and friends NOT to visit if they are ill
Get the flu shot*
*Flu vaccines are available to residents in the fall. Visitors are encouraged to get their flu shot where it is available in the community.
Resident identification and self care for medications
Using person-specific identifiers to confirm you receive the service or procedure intended for you can avoid harmful incidents such as privacy breaches, allergic reactions, medication errors and wrong-person procedures.
Examples of person-specific identifiers include the residents full name, date of birth, personal identification number or an accurate photograph. When the care team member is familiar with you, one person-specific identifier can be facial recognition.
Resident identification is done in partnership with residents and families by explaining the reason for this important safety practice and asking them for the identifiers.
When residents and families are not able to provide this information, other sources of identification include health records, government issued photo identification and a photograph.
Personal protective equipment
Anyone entering the room of an ill resident (e.g. staff, visitors) is required to wear the appropriate personal protective equipment (e.g. masks, gowns, gloves) for infection control purposes. Please speak to a member of the care team if you have any questions.
